Storychat Mobile Application Child Safety Standards Policy

At Connect, the safety of all our users is our highest priority, and we are committed to ensuring our platform is a safe and respectful space for everyone. In accordance with Google Play’s Child Safety Standards, we have established the following policies to protect against child sexual abuse and exploitation and to comply with applicable child safety laws.

Zero Tolerance for Child Sexual Abuse and Exploitation (CSAE)

We have a zero-tolerance policy for child sexual abuse and exploitation (CSAE) on our platform. Any accounts found to be engaging in such activities will be permanently banned and reported to the appropriate authorities for further action.

Published Standards Against CSAE

Connect strictly prohibits:

• The sharing, solicitation, or promotion of child sexual abuse material (CSAM).
• The use of the platform for grooming, exploitation, or any other behaviour that endangers children.
• Any content or communication that violates child protection laws.
• We adhere to global best practices, including those set by the Tech Coalition, to combat online child sexual abuse and exploitation.

Reporting Mechanism

Connect provides an easy-to-use reporting mechanism within the app to help users flag inappropriate behaviour or content, including potential CSAE. Here’s how it works:

• Users can report a profile by selecting the “Report” option available on every profile screen.
• Upon selecting “Report,” users are prompted to choose a reason for the report and provide additional details.
• All reports related to CSAE are automatically escalated for immediate review and action.

Addressing Child Sexual Abuse Material (CSAM)

Connect is utilising technology to automatically flag instances of violent, profane, illegal or harmful messages in Chat, and to prevent or moderate delivery of such messages appropriately.

When manual reports of CSAM are received, Connect:

• Immediately removes the offending content and blocks the responsible account.
• Reports the content to the appropriate authorities in compliance with applicable laws.
• Cooperates fully with law enforcement agencies to ensure swift action.

Compliance with Child Safety Laws

Connect complies with all applicable child protection laws, including those governing:

• The identification and reporting of child sexual exploitation.
• Data privacy and security regulations to protect minors.

Point of Contact for Child Safety

For enquiries, reports, or additional support related to child safety, please reach out to us at support@storychat.co. Matters concerning child safety will be immediately escalated to the designated contact.

Policy Enforcement

Failure to comply with this policy may result in account suspension or removal, and in severe cases, reporting to law enforcement. Connect reserves the right to update this policy in line with changes to child safety standards and applicable laws.

Immediate Action in Case of Danger

If you suspect a child is in immediate danger, please contact local law enforcement immediately. If you come across any content that violates this policy, report it through the app or directly via email at support@storychat.co

Connect is committed to creating a safer online environment. Together, we can protect the most vulnerable members of our community and ensure that Connect remains a platform built on trust and respect.